Privacy Policy

Privacy Policy

Cryo N More™ respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website and use our services.

1. Information We Collect

When you use our site or services, we may collect the following information:

  • Personal Information: Name, email address, phone number.

  • Billing Information: Credit/debit card details (securely processed via third-party payment processors).

  • Service Preferences and Booking Details

  • Communication Preferences: SMS or email opt-ins.

Text messaging data: When you you join our SMS Program we collect and keep limited data needed to run the program and to show proof of consent:

  • Mobile phone number

  • Consent status

  • The page or form where you opted-in

  • Timestamp

  • IP address

  • User agent

  • Opt-in method

  • Keyword replies such as “JOIN”, “START”, “STOP”, “HELP”

  • Message logs with time and content

  • Delivery status

  • Carrier metadata

2. How We Use Your Information

We use your data to:

  • Provide and manage your wellness services and subscriptions

  • Process payments securely

  • Send appointment confirmations, reminders, and service updates

  • Send promotional offers (only if you opt-in)

  • Improve our services, support, and customer experience

  • Show proof of consent

3. Data Security

We use secure encryption (SSL) and industry-standard security protocols to protect your personal information. All payment data is processed through a PCI-compliant third-party payment gateway.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. Your data is shared only with trusted service providers necessary to operate our business (e.g., payment processors, scheduling platforms).

We share SMS data with messaging vendors and carriers to deliver messages and comply with their rules, this can include The Campaign Registry, our CSP or DCA, and mobile carriers, we require these providers to protect the data and use it only to provide the service.

Retention: We keep consent and opt-out records for at lest four years after the last message, or longer if the law requires it.

5. Communication Preferences

You may opt-in to receive:

  • Appointment confirmations/reminders via email or SMS

  • Promotional emails and text offers

You can opt-out of email at any time by clicking the “unsubscribe” link or replying “STOP” to SMS messages.

For help you can reply “HELP” to SMS messages or you can email: info@cryonmore.com or call: +1 214-892-5334 to update or delete your SMS data.

6. Your Rights

You have the right to:

  • Access and review your personal information

  • Request corrections or deletion

  • Withdraw consent for communications

To make such requests, contact us at info@cryonmore.com.

7. Changes to This Policy

We reserve the right to update this policy. Changes will be posted on this page with an updated effective date.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
📧 info@cryonmore.com
📞( 214) 892-5334